I help small Businesses harness the power of technology

My Approach

  • Understand: I take the time to truly understand your business, its unique challenges, and your goals.
  • Analyze: I conduct a thorough analysis of your current processes and technology infrastructure.
  • Recommend: I provide clear, jargon-free recommendations tailored to your specific needs and budget.
  • Implement: From setup to staff training, I ensure smooth implementation of new technologies.
  • Support: I offer ongoing support to ensure your continued success and adaptation to evolving tech landscapes.

Why Choose Me?

  • Personal Attention: As an independent consultant, I provide dedicated, one-on-one service tailored to your needs.
  • Small Business Focus: I specialize in solutions that work for small businesses, not one-size-fits-all corporate approaches.
  • Practical Solutions: My recommendations are always geared towards delivering tangible results and ROI.
  • Future-Proofing: I help you build a technology foundation that can grow and adapt with your business.
  • Jargon-Free Communication: I speak your language, not tech-speak.
  • Ongoing Partnership: I’m committed to your long-term success, not just quick fixes.

About Wolf

Smile Bright Dental

Smile Bright Dental, a practice with 3 dentists and 5 support staff, struggled with inefficient scheduling, billing errors, and poor patient communication.

Solution implemented:

  • Integrated dental practice management software
  • Online booking system
  • Automated appointment reminders
  • Digital patient forms and records

Results (after I’m happy to collaborate with your existing IT resources, whether that’s an in-house team or an external service provider. My goal is to complement and enhance your current capabilities, not replace them.1 year):

  • 20% reduction in missed appointments
  • 15% increase in patient volume due to improved scheduling
  • 30% reduction in time spent on administrative tasks
  • 10% increase in revenue from better billing practices
  • ROI: 400% in the first year

The Daily Grind

The Daily Grind, a local coffee shop with 10 employees, faced issues with inventory management, staff scheduling, and inconsistent customer service

Solution implemented:

  • Point of Sale (POS) system with inventory tracking
  • Employee scheduling software
  • Customer loyalty program
  • NFC tags with daily specials
  • Basic data analytics for sales trends

Results (after 6 months):

  • 25% reduction in inventory waste
  • 15% decrease in labor costs through optimized scheduling
  • 30% increase in repeat customers due to loyalty program
  • 10% increase in average transaction value
  • ROI: 167% in 6 months

Hoppy Days Brewery

Hoppy Days Brewery, a small operation producing 1,000 barrels annually, struggled with production inconsistencies, distribution tracking, and taproom management.

Solution implemented:

  • Custom brewery management software
  • Production scheduling and tracking system
  • Inventory and distribution management
  • Integrated taproom POS system

Results (after 1 year):

  • 15% increase in production efficiency
  • 20% reduction in production inconsistencies
  • 25% improvement in distribution accuracy
  • 30% increase in taproom sales due to better management
  • ROI: 243% in the first year

What’s involved in a consultation session?

A typical consultation session involves:

  • On-site observation (2-3 hrs): I’ll spend time at your business, observing your workflows and and how you currently use technology. This gives me valuable insight into your day-to-day operations
  • In-depth interview (1-2 hrs): We’ll sit down for a detailed discussion about your business goals, current challenges, and pain points. I’ll ask targeted questions to understand your unique needs and aspirations
  • Systems review: I’ll examine your current technology setup, including hardware, software, and network infrastructure
  • Follow-up analysis: After the on-site visit, I’ll analyze the gathered information and prepare initial recommendations
  • Presentation of findings: We’ll schedule a follow-up meeting where I present my observations, identify key areas for improvement, and propose next steps
The goal is to gain a comprehensive understanding of your business and its technology needs, allowing me to provide tailored, effective solutions.

What are some possible solutions you might recommend?

My toolkit includes a wide range of technologies and approaches, which I tailor to each client’s specific needs. Some possible solutions include:

  • Software integration: I can help integrate your existing software systems using APIs, improving data flow and reducing manual data entry.
  • NFC (Near Field Communication) tags: These can be used for inventory management, asset tracking, or even to streamline customer interactions.
  • Cloud migration: Moving appropriate systems to the cloud can improve accessibility, scalability, and disaster recovery capabilities.
  • Custom software development: When off-the-shelf solutions aren’t sufficient, I can develop bespoke software tailored to your unique needs.
  • Workflow automation: Identifying and automating repetitive tasks can significantly improve efficiency.
  • Data analytics implementation: Setting up systems to better collect and analyze your business data for improved decision-making.
  • Mobile solutions: Developing mobile apps or optimizing for mobile use to improve flexibility and responsiveness.
  • IoT (Internet of Things) integration: Implementing smart devices to gather data and automate processes where appropriate.
The specific solutions recommended will depend on your business type, current setup, pain points, and goals.

How long does a typical project take?

Project duration can vary significantly based on the scope and complexity of the work. Here are some general timelines:

  • Initial consultation and assessment: 1-2 weeks
  • Implementation of off-the-shelf solutions: 2-4 weeks
  • Custom software development: 8-12 weeks or more
  • Ongoing support and optimization: Continuous
I’ll provide a more accurate timeline after our initial consultation and project scoping.

Do you offer ongoing support after implementation?

Yes, I offer ongoing support and maintenance for all implemented solutions. This can include:

  • Regular check-ins to ensure the solutions are meeting your needs
  • Troubleshooting and problem resolution
  • Updates and upgrades to keep your systems current
  • Continued optimization based on your evolving business needs

How do you handle data security and privacy?

Data security and privacy are top priorities. I follow industry best practices for data protection, including:

  • Using encryption for sensitive data
  • Implementing robust access controls
  • Ensuring compliance with relevant data protection regulations (e.g., GDPR, CCPA)
  • Providing guidance on creating and maintaining strong security policies

Can you work with my existing IT team or service provider?

Absolutely. I’m happy to collaborate with your existing IT resources, whether that’s an in-house team or an external service provider. My goal is to complement and enhance your current capabilities, not replace them.

What types of businesses do you typically work with?

I specialize in working with small to medium-sized businesses across various industries. This includes, but is not limited to, retail shops, professional services firms, healthcare practices, and local manufacturers. My solutions are scalable and can be adapted to businesses at different stages of growth.

How do we get started?

Getting started is easy! Simply contact me to schedule a free initial consultation. During this call, we’ll discuss your business, your current challenges, and your goals. From there, we can determine the best next steps for your specific situation.